Ticket info | SCAD Box Office

Tickets

Purchase online

Visit the SCAD Box Office calendar to select upcoming events and purchase tickets. You may also create or log in to your account to access purchase information. All online orders are immediately confirmed via email; if you do not receive a confirmation email with your order number, call 912.525.5050 for assistance. All ticket orders placed online are subject to a $4 order fee.

Purchase by phone

Patrons can call the SCAD Box Office at 912.525.5050 to speak with a ticket agent who will assist you with your ticket purchase. Normal SCAD Box Office hours are 10 a.m. to 5 p.m. Monday through Friday; summer hours are 10 a.m. to 3 p.m. Monday through Friday.

Purchase in person

Patrons can visit the SCAD Box Office at the following locations:

Savannah
Trustees Theater
216 E. Broughton St.
Savannah, GA 31401

Atlanta
SCADshow
1470 Spring St. NW
Atlanta, GA 30309

Normal SCAD Box Office hours are 10 a.m. to 5 p.m. Monday through Friday; summer hours are 10 a.m. to 3 p.m. Monday through Friday. The Box Office is also open one hour prior to the start of an event at the event’s venue.

Receiving your tickets

Will call

Tickets held at will call can be picked up at the SCAD Box Office up until the day of the performance. If tickets are not picked up prior to the performance, they will be available at the performance’s specified venue starting one hour prior to the start of the show. To claim tickets being held at will call, present your photo ID and confirmation number to the ticket agent on duty. There will be signs in the venue lobby and at the box office directing patrons to the will call area.

Mobile tickets

Tickets that are selected for mobile delivery will be emailed to a registered user’s email address or the email address entered in the contact information section of the guest checkout process. Patrons will receive their ticket information and a QR code to scan for entry to their event.

By mail

Tickets that are selected to be mailed will be processed and mailed out the following business day. Delivery takes between five and seven business days. There will be an additional $4 shipping and handling fee attached to each order.

Ticket exchange and donation information

All tickets purchased are final. There are no cancellations or refunds. Tickets must be paid in full at the time of purchase and no unpaid seats will be held. If you are unable to use your tickets, there are several options available:

Exchange your tickets: Exchanges are allowed only by the management’s discretion and all exchanged tickets are subject to availability. Additional fees may apply.
Donate your tickets: All tickets purchased may be donated back to the box office, but no refund or tax donation will be generated.

Ticket replacement

The SCAD Box Office is not responsible for lost or stolen tickets. Lost or stolen tickets may be reprinted at the discretion of the management team. Contact the box office at tickets@scadboxoffice.com for further information.

Security

All patrons entering SCAD performance venues are subject to search and may be screened by security staff. No large bags, purses, or backpacks are permitted inside the venues, and small bags are subject to search. Firearms of any kind are prohibited on SCAD property. SCAD reserves the right to refuse items which may cause a danger or disruption to the event or to other patrons. Any patron who declines to be searched or is in possession of prohibited items may be denied entry or ejected from the facility.

Gift cards

Give the gift of entertainment. SCAD Box Office gift cards are a great way to surprise that special someone with their choice of special events to share the experience and make memories.

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Discounts

SCAD Card holders, senior citizens, military members, and students receive discounts on select performances. These discounts are available when purchasing in person only. Discounts may only apply to certain seating sections. Discounts may not be available for all performances.

Accessibility

All SCAD venues provide specifically designated wheelchair accessible seating that is reserved for those needing such accommodations. To request accessible seating, call 912.525.5034.

General policies and information

Patrons arriving late will be seated at the house manager’s discretion; some performances may restrict late seating.
Program, artists, and venues are subject to change without notice.
Tickets for sold-out performances may be available at the door on a first-come, first-served basis, but are not guaranteed.
The box office will open one hour prior to the performance at each venue.
Many venues offer multiple levels of ticket pricing, each of which correspond to a specific area of the theater. In certain venues, the lowest priced tickets may have sight line limitations or obstructions.